Terms & Conditions

Blue Goose wedding & event hire
Terms & Conditions of Hire


The ‘Company’ is Blue Goose wedding & event hire. The ‘Hirer’ is any person or company who hires or has agreed to hire Goods from the Company. ‘Goods or equipment’ means goods provided by the Company in accordance with the Company’s Terms and Conditions of hire

Acceptance of Conditions

The customer’s acceptance of goods on hire implies acceptance by signing and agreeing to our Conditions of Hire as given below.

Retention of Title

All goods remain the absolute property of the company and the customer undertakes not to sell, offer to sell, assign charge, pledge or underlet, lend or otherwise deal with the products unless agreed otherwise with the company.

Cover Loss or Damage of Hired Equipment

The Customer assumes complete responsibility for loss of or damage to the hire products (Other than fair wear and tear) from the time the equipment is collected from our premises or delivered at the venue/premises, until it is collected. The charge will be the cost of replacing the equipment with new stock.

Payment for Damaged or Missing Items

In the event of any items being damaged beyond repair or going missing an invoice will be issued for the items replacement cost.

Adverse Weather Conditions

We cannot accept responsibility for any of our items that are used outside should they be damaged, soiled or affected by weather conditions after we have left them – In the event of adverse conditions, it is Blue Goose wedding & event hires sole discretion on all outside decor if to provide the hired items due to potential damage and safety. Therefore, no refunds are given for any items not used under such incidences or should be affected by weather.


We strongly recommend that you make your venue fully aware of all items being hired and confirm with your venue that they allow said items. If hiring chair covers please let your venue know the final quantity of chairs you require for them to prepare the room with. We do not leave spares behind and will only dress the chairs placed out.

If venues haven’t been informed of items being hired and don’t allow them when we deliver/courier them to the venue then no refunds can be offered.

Hire Charges – Period of Hire

The hire charge for the products commences from the time that we deliver hired items, and continues until the equipment is collected.

Booking & Payment

A £50.00 non refundable deposit is required to reserve your booking with the outstanding balance due 3 weeks before your wedding or event. Once the invoice has been paid we cannot issue refunds on any items that are no longer required but can exchange items subject to stock. Cancellation will result in the forfeit of the deposit or full amount eight weeks prior to the event.


Lost, Theft or Damaged Equipment

In the event of loss or theft of the hire equipment the Company will invoice the Customer. In the event of damage to the goods, the company will, at its option, charge the Customer in full for the repairs of the goods at cost of new stock.

Changes to an order

You can make changes to your order up to the point of 3 weeks in advance of the event. Significant changes to an order may change the quote you originally obtained. Once the invoice has been paid we are unable to offer any refunds for unwanted goods but can offer exchanges subject to stock. Items can be added on as long as they are in stock at any point.


Cancellation will result in the forfeit of the deposit or full amount eight weeks prior to the event.
Termination of Liability
The Company shall be relived of all liability for obligations incurred to the Hirer and any other third party.

Chair covers

If your event includes a ceremony remember to check with your venue if they supply the extra chairs for registrars. Many venues will have additional chairs at the front and you will need to order extra covers and sashes for these. It is your responsibility to arrange with your venue to have the correct amount of chairs available for us to dress. We will only cover the chairs that have been put out for us. If chair covers and sashes are missing when we collect these will be charged at replacement cost.

Light Up Letters

Transportation of props is the responsibility of the company.

Once we have set letters up at your venue you must not move the letters unless agreed with us prior to delivery. We accept no liability for letters once they have been moved by anybody other than us.

We always leave spare bulbs when we deliver and set up our letters, these will either be given to your venue or left behind your letters. If at any point during the hire the hirer is required to change a bulb this can be done by unscrewing the lense at the front of the light, this will give direct access to the bulb.

If any damage or loss is caused to letters whilst on hire the hirer will be invoiced for the cost of repair/replacement of any damaged letters.

If for any reason the props cannot be collected from the venue (robbery, Breakage, total destruction) the customer must pay a sum of up to £1000 to cover the cost for them to be made/bought again.


We will deliver the quantity of chairs that have been paid for therefore please check with your venue to see if chairs are required for registrars.

We will deliver your chairs into your venue and leave them stacked ready for you/your venue to put out, if you require us to put your chairs out then this needs to be agreed with us beforehand.

If any chairs are damaged beyond repair then we will invoice the hirer at a cost of £65.00 per chair.

If any seat pads are damaged/stained beyond repair then we will invoice the hirer at a cost of £10.00 per seat pad.


This contract shall be governed by English Law in the Courts of England.

Blue Goose wedding & event hire
7 Park End, Paganhill

Tel: 01453 750934 (in office hours)

Mobile: 07786 328846 (Out of office hours)
Email – [email protected]